Summary A cleanup is a required service that involves removing organic material such as leaves, sticks, branches, etc. A required cleanup quote will be submitted by the pro and must be approved by the customer before the pro can complete the service. After logging into your Lawn Love account select Review & Approve to see the details of the quote. Then select Accept Quote to approve the required cleanup.
What is it
- Cleanup is a required work.
- If you reject the required cleanup quote, your lawn mowing service will be automatically canceled.
- A required cleanup quote is submitted by your pro when your lawn has organic debris that covers the yard and makes mowing impossible until the yard is cleaned up.
- A Cleanup does not include removing excess grass from a customer's yard.
- The quote must be approved by the customer before the pro can complete the service.
- There are two types of cleanups.
- General Cleanup - this cleanup is used when your yard has some organic debris in the yard that will prevent the pro from mowing such as limbs, branches, vines, etc.
- Leaf Cleanup - this cleanup is required when there are only leaves preventing the pro from mowing, but no other organic material.
- Pros may mow over small amounts of leaves. Leaves are a good source of nutrients. Mowing them will help break them down to speed up the process.
- Large amounts of leaves will put excess strain on a mower, therefore a pro will submit a Leaf Cleanup.
- If the pro is unable to mow due to long grass, the pro will report long grass.
- Inorganic debris such as plastic, glass, bottles, furniture, or toxic materials like batteries and oil are considered property obstructions. The pro may not mow the area with the obstruction.
- The required cleanup is charged separately from the lawn mowing service.
How to
- Log in to your Lawn Love account.
- On your dashboard under My Scheduled Services, you will see the required work submitted by your pro.
- Select Review & Approve to review the details of the service.
- You will be directed to the details of the quote.
- Date the quote was submitted
- Quoted price
- Name of the required cleanup
- The price range of the service in your area
- Address of the property where the required cleanup will be performed
- Date the pro scheduled to perform the service.
- Location on the property of the service
- Details of the service
- Photos of your yard that needs cleanup
- The validity date of the quote
- If you have questions about the quote, select Ask a Question to start a chat with your pro about the required cleanup.
- Select Accept Work to approve the required cleanup quote.
- After you approve the quote, the service will appear under My Scheduled Services as a one-time service if you approved the quote.
- Select Turn Down if you want to reject the required cleanup.
- If you turned down the quote, type the reason why you are turning down the quote in the pop-up box.
- This is optional.
- Select Turn Down.