Summary An additional service is any service outside of basic mowing. You can request these additional services via your Lawn Love account, another term for additional services is a manual quote. If your pro declines the manual quote for any reason, you will receive an email. This email will prompt you to start a conversation with your pro to discuss potential options for that service. You will also have the option of requesting a new pro for that service if you so choose.
What is it
- When a pro signs up with Lawn Love they indicate the services they can offer.
- All pros can accept a service based on their ability to do the job.
- Pros may not be able to perform an additional service if they do not have the equipment, or proper licensing, or do not offer that service.
- If your pro declines the manual quote service you requested you will receive the following email:
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How to
- There are many reasons why a pro might decline a manual quote, you may reach out to your pro directly using the Message My Crew, MMC feature, to have a conversation with your pro about the requested service.
- You may request a new manual quote, and change the details of the work.
- You can try changing the details of the work you are requesting, and use as many details as possible.
- If it is a large job, try breaking the job into smaller jobs that way it may be easier for your pro to pinpoint what they can do.
- If the first two options do not work, you have the option to request a new pro for the job.
- If you request a new pro, you will need to submit a new manual quote request, if your previous pro provided a price for the work.
- A new manual quote is required due to each crew has different equipment and experience which affects how each pro will determine the price.
- If you request a new pro, you will need to submit a new manual quote request, if your previous pro provided a price for the work.