Intro
Lawn Love provides a hassle-free process for canceling services. If you no longer need a service follow the simple steps in this article to cancel it.
|
Before You Begin
- Log into your Lawn Love App.
Canceling a Service from the Service Tab
- Sign in to your Lawn Love app.
- Select the Service icon menu.
- Under My Services select the service you want to cancel.
- Canceling your Lawn Mowing will cancel your account but you will have to cancel Lawn Treatment services separately.
- You may also cancel a non-mowing service.
- Select Cancel to cancel your service.
- Select Cancel Service Entirely.
- From the Cancel Service screen select Continue at the bottom of the screen.
- Select the reason you are canceling from the drop-down menu.
- Select Yes or No on Do you plan to hire another lawn care company?
- Rate your service on a scale of 0 - 10 Under How satisfied are you with your Lawn Love experience?
- It is optional to fill in What did we do well? and What could we do better? but we would appreciate your feedback to help us improve our services.
- Select Confirm Cancellation.
Visual Walkthrough for Canceling a Service
Dashboard > Service
My Services > Service to cancel
Select Cancel Service Entirely
Pause or Cancel > Cancel Service Entirely
Cancel Service button
Fill Out Information
Confirm Cancellation
Canceling a Service from the Profile Tab
- Canceling your Lawn Mowing will cancel your account but you will have to cancel Lawn Treatment services separately.
- You may also cancel a non-mowing service.
- Select the Profile tab at the bottom of your screen.
- Under Support select Get help with a question or problem.
- From the Lawn Love FAQs screen, select Still Need Help?
- Select Pause or cancel services under What issue are you experiencing?
- Select the service to be canceled.
- Canceling your Lawn Mowing will cancel your account but you will have to cancel Lawn Treatment services separately.
- Under the Cancel section select Cancel your service.
- From the Pause or Cancel screen select Cancel Service Entirely.
- From the Cancel Service screen select Continue at the bottom of the screen.
- Select the reason you are canceling from the drop-down menu.
- Select Yes or No on Do you plan to hire another lawn care company?
- Rate your service on a scale of 0 - 10 Under How satisfied are you with your Lawn Love experience?
- It is optional to fill in What did we do well? and What could we do better? but we would appreciate your feedback to help us improve our services.
- Select Confirm Cancellation.
Visual Walkthrough for Canceling a Service from the Profile Tab
Profile Tab > Get Help
Lawn Love FAQs > Still Need help?
Support Screen > Pause or Cancel Services
Select Service > Choose which service to cancel
Selected Service > Cancel
Cancel > Cancel Entirely
Continue
Reason for Cancellation > Rate Experience
Confirm Cancellation
|