Intro
Service Frequency refers to how often you will have your service done. We offer three different frequencies: Weekly is service every seven days, Bi-Weekly is every 14 days, and Monthly is every 28 days. Monthly is only offered in the fall and winter months.
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Before You Begin
- Install the Lawn Love app on your phone.
- via Google Play for Android
- via App Store for iOS
- Log in to your App.
Lawn Mowing
- Log in to your Lawn Love app.
- From the dashboard, select the Service menu.
- Choose your active Lawn Mowing subscription.
- Select Change schedule.
- On the next screen, choose Change frequency.
- Select the frequency that you prefer.
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Lawn Mowing Frequency
Weekly Service every 7 days Bi-Weekly Service every 14 days Monthly Service every 28 days - Since Monthly is considered every 28 days it is possible to get two mows in the same month. Each mow will not be sooner than 28 days between each mow when under a Monthly frequency.
- The Monthly Lawn Mowing frequency is available starting in the Fall and lasts through the winter months. The exact time frame varies depending on the region, spring starts earlier in the southern part of the U.S.
- The Monthly frequency option is not available during the Spring and Summer months.
- Once Spring arrives the Monthly option will disappear from the app.
- At the start of the season, all Customers with a Monthly mowing frequency will be switched to Bi-Weekly to ensure a better mowing frequency.
- When should we make this change?
- The upcoming service date will be shown.
- Your new frequency will start after your upcoming service is completed.
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- After choosing the frequency, select Update Frequency.
- You will be asked to confirm the change, select Update Frequency again.
- There will be a confirmation message that the frequency has been updated. Choose Go To My Services to go back to your dashboard.
Additional Service
- Log in to your Lawn Love app.
- From the dashboard, select the Service menu.
- Choose the additional service that you would like to change the frequency.
- Select Change schedule.
- On the next screen, choose Change frequency.
- Select the frequency that you prefer.
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Recurring Additional Services Frequency
Weekly Service every 7 days Bi-Weekly Service every 14 days Monthly Service every 28 days
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- After choosing the frequency, select Update Frequency.
- You will be asked to confirm the change, select Update Frequency again.
- There will be a confirmation message that the frequency has been updated. Choose Go To My Services to go back to your dashboard.
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